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The TargetX Campus Visit Audit

TargetX University

Jeff Kallay Jeff Kallay created this group on The TargetX Campus Visit Audit.

 

Welcome to the TargetX Campus Visit Audit Group

This “TargetX University” group was created to demonstrate the online component of our campus visit audit process.

About the Process
Once you become a campus visit audit client, you'll be invited to join a private client group like this one.

Each step of the audit process will be posted within your group and only members that you invite will be able to view its content. This will speed the flow of communication and collaboration during the audit.

Along with this interactive online group, an Executive Summary will be delivered in print following the completion of the audit.

Take a moment to click through the "Forum" discussions below to get a better idea of what you'll get from the audit process.

TargetX University Forum

Jeff Kallay

Welcome to your campus visit audit client group

Started by Jeff Kallay Jan 10

We've received your signed proposal. Thanks. We're excited about collaborating with you on creating a better campus visit experience. This Group is a private, invitation-only group. My colleagues ... Read More »

Jeff Kallay

Confirmation of dates and planning an agenda

Started by Jeff Kallay Jan 10

On Campus Dates Thursday, August 7 and Friday, August 8 (we'll post specific travel times once arrangements are made) Planning the Agenda Click and download the Planning the Audit Agenda below to ... Read More »

Jeff Kallay

Review of registration, mailer/email materials and data

Started by Jeff Kallay Jan 10

Registration In this discussion, we'll communicate about how I should register for the campus visit: -online -telephone -both -incognito -nothin to hide Advance Materials; confirmation mailer/emai... Read More »

Jeff Kallay

On Campus - scoring of "experiential" components

Started by Jeff Kallay Jan 10

The difference between a passive campus tour and an engaging campus visit experience is both art and science. In this post, I'll share how you scored on important "experiential" components and giv... Read More »

Jeff Kallay

On Campus - review/recommendations for logistics

Started by Jeff Kallay Jan 10

In this space I'll post my review and give recommendations for the logistical (but very important) part of your campus visit. This includes: -Parking -"Way-Finding Signage" -Visitor Center or Admis... Read More »

Jeff Kallay

On Campus - immediate impressions

Started by Jeff Kallay Jan 10

Here I'll post immediate impressions of both positive and negative cues. I'll also be giving recommendations as well. The goal is to provide near immediate feedback. So, along with written posts, ... Read More »

Jeff Kallay

On Campus - photos with comments and recommendations

Started by Jeff Kallay Jan 10

In this discussion, you'll find a link to a private photo album where I will upload photos taken throughout my time on campus. I'll look for positive and negative cues and will include comments on ... Read More »

Jeff Kallay

On Campus - Brainstorming recap

Started by Jeff Kallay Jan 10

Here we'll both upload ideas and resolutions from the brainstorming/debriefing session(s) while I was on campus. Read More »

Jeff Kallay

Short-term recommendations

Started by Jeff Kallay Jan 10

In this post, you'll receive short term recommendations. Chances are they won't take too much time or money to implement and will provide immediate impact on the visit experience at your school. Read More »

Jeff Kallay

Long-term recommendations

Started by Jeff Kallay Jan 10

This post will focus on long term recommendations. These might require re-appropriating budget and staff, but will make significant impact towards staging a more memorable and authentic visit exper... Read More »

Jeff Kallay

Executive Summary

Started by Jeff Kallay Jan 10

This post will contain an Executive Summary of your campus visit audit in pdf format. You can download it, email it and print it to share with your colleagues. Additionally, two hard copies will b... Read More »

Jeff Kallay

Links and resources

Started by Jeff Kallay Jan 10

In this space you'll find links to presentations, articles and information referenced during my on-campus visit. For example, if your audit includes tour-guide training on storytelling, you'll fin... Read More »

Jeff Kallay

Survey and feedback

Started by Jeff Kallay Jan 10

Here I'll ask you to take a quick online survey of your campus visit audit experience. This way, I can make constant improvements to the process. Also, any additional feedback you have specific to... Read More »

Jeff Kallay

Next steps beyond the initial campus visit audit

Started by Jeff Kallay Jan 10

This space is used to discuss additional engagements specific to the campus visit once the initial audit has been conducted. Many clients want to expand and continue our relationship specific to t... Read More »

Jeff Kallay

Changes and improvements since the audit

Started by Jeff Kallay Jan 10

In this space I ask clients to share any changes, improvements and/or enhancements to their campus visit after the audit. I also ask if it's possible for them to upload photos of improvements and ... Read More »

 
 

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